Why we Repair (and Upgrade) Laser Systems from Any Manufacturer

This customer purchased their laser system from a different US based manufacturer approximately 14 years ago. Recently, the system had a failure and the customer contacted the original manufacture. They were told the laser module was outdated and no longer manufactured. They were told to return the entire system to the original manufacture for evaluation and repair. In the end this process took 8 months!

Approximately 6-8 months following the previous repair the customers second system had a failure. The customer contracted reACTIV Laser. We were able to troubleshoot the problem remotely, confirm it was also a failed laser module, and replace it with a new, currently manufactured upgraded laser module within 10 business days!